If you place your order before midnight on a weekday, we'll process, pack and send it off to you the very next business day. (Please note, this excludes public holidays and times of very high-demand. During these times it may take up to 48 hours to get your order processed, packed and shipped off to you.)
All orders received via our website are dispatched and sent from Brisbane (4106), Queensland, Australia.
Once your order is in the hands of our courier partners, we have no control over the delivery process. On rare occasions, shipping may take longer due to external factors or events such as weather or traffic incidents, or due to public holidays. Additionally, if your order is being shipped to a remote or regional suburb, it may take slightly longer than usual to arrive.
If you do urgently require your candy to arrive before a certain day/date, we recommend you order at least a couple of days earlier to avoid disappointment.
As you know, summertime in Australia is HOT! So during summer months (December to January), we will not despatch orders on Fridays. This is to ensure that your candy does not get stuck in a hot courier van or depot over the weekend, and that it arrives in the best possible condition.
We'll process and despatch orders from Monday to Thursday only during summer months.
Track Your Order
Once dispatched, an email will be sent including tracking
For a roundup of the most frequently asked questions about shipping, just shimmy over to our FAQs page.
If you've got a specific shipping-related question, just skip over to our contact us page.
To read through our shipping policy in glorious detail, check out our page full of legal stuff.