Shipping Info


WANT FREE SHIPPING?

Get free and fast shipping with any order delivered to an address within Australia when your total order value is AUD $89.00 and over.

Shipping Charges 

For all orders being delivered within Australia, there is a flat rate shipping cost of AUD $9.95 when your order value is below AUD $89.00. (When you spend AUD $89.00 and over, you qualify for free shipping! Hooray!)

Next-Day Despatch

If you place your order before midnight on a weekday, we'll process, pack and send it off to you the very next business day. (Please note, this excludes public holidays and times of very high-demand. During these times it may take up to 48 hours to get your order processed, packed and shipped off to you.)

Expected Delivery Times

All orders received via our website are despatched and sent from Brisbane (4106), Queensland, Australia. 

Below is a rough guide for how long you can expect your delivery to take:

Adelaide - 1 to 3 business days
Albury - 1 to 2 business days
Bendigo - 1 to 4 business days
Brisbane - Same or next business day
Bundaberg - 1 to 2 business days
Cairns - 1 to 3 business days
Canberra - 1 to 2 business days
Central Coast - 1 to 2 business days
Coffs Harbour - 1 to 2 business days
Darwin - 3 to 5 business days
Geelong - 1 to 3 business days
Gold Coast - Same or next business day
Hobart - 3 to 7 business days
Launceston - 3 to 7 business days
Mackay - 1 to 2 business days
Maryborough - 1 to 2 business days
Melbourne - 2 to 3 business days
Newcastle - 1 to 2 business days
Northern Rivers - 1 to 2 business days
Perth - 7 to 10 business days
Port Macquarie - 1 to 2 business days
Rockhampton - 1 to 2 business days
Sunshine Coast - 1 to 2 business days
Sydney - 1 to 2 business days
Toowoomba - Same or next business day
Townsville - 1 to 3 business days
Wollongong - 1 to 2 business days

Please understand, these are provided as estimates only and that we cannot be held responsible for any delays or earlier-than-expected deliveries.

Once your order is in the hands of our courier partners, we have no control over the delivery process. On rare occasions, shipping may take longer due to external factors or events such as weather or traffic incidents, or due to public holidays. Additionally, if your order is being shipped to a remote or regional suburb, it may take slightly longer than usual to arrive.

If you do urgently require your candy to arrive before a certain day/date, we recommend you order at least a couple of days earlier to avoid disappointment. 

Summer Shipping

As you know, summertime in Australia is HOT! So during summer months (December to January), we will not despatch orders on Fridays. This is to ensure that your candy does not get stuck in a hot courier van or depot over the weekend, and that it arrives in the best possible condition.

We'll process and despatch orders from Monday to Thursday only during summer months. 

Track Your Order

Full tracking details, can be viewed by clicking on the Track Your Parcel button in the email you that Sendle (our shipping partner) will send once your order is despatched.

What Next? 

For a roundup of the most frequently asked questions about shipping, just shimmy over to our FAQs page

If you've got a specific shipping-related question, just skip over to our contact us page

To read through our shipping policy in glorious detail, check out our page full of legal stuff.